Privacy Policy

Last Updated: October 28, 2025

Rcuts Barbershop (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website (rcutsbarbershop.com), communicate with us, or book an appointment online.

By accessing our website, submitting your information, or using our services, you agree to this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect and process the following personal details when you visit our website, contact us, or book an appointment:

Name

Phone number

Email address

Booking details (service type, appointment date/time)

Optional information you choose to provide through our contact or booking forms

1.2 Non-Personal Information

We may also collect technical data such as:

IP address

Browser type and version

Device type and operating system

Pages visited and time spent on our site

1.3 Cookies and Analytics

Our website may use cookies and analytics tools to improve performance, enhance user experience, and analyze site usage. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

Schedule and confirm appointments

Respond to inquiries and provide customer support

Send important service updates and reminders

Request Google Reviews after a completed appointment

Improve our website and overall customer experience

We do not sell, rent, or trade your personal information.

3. Text Messaging (SMS) and A2P Compliance

By providing your mobile number, you consent to receive SMS messages from Rcuts Barbershop at 289-768-4984 for purposes such as:

Appointment confirmations and updates (sent via Fresha)

Review requests or follow-up messages (sent by Rcuts Barbershop)

Occasional service or promotional updates (only with your consent)

Message and data rates may apply.
You can opt out at any time by replying STOP to any message.
To rejoin, reply START.
For help, reply HELP or contact us using the information below.

We respect your privacy and comply with A2P 10DLC, CASL, and TCPA standards.

4. Third-Party Services

4.1 Fresha

All bookings are processed through Fresha, a third-party platform that manages appointments and automated reminders. Fresha’s privacy practices are governed by their own Privacy Policy. We encourage you to review it before submitting personal information via Fresha.

4.2 Google

We may use Google tools (such as Google Maps, Analytics, or Reviews) to enhance your experience. These services are subject to Google’s own privacy policies.

5. Data Security

We implement reasonable technical and organizational measures to safeguard your information from unauthorized access or misuse. However, no system is completely secure, and we cannot guarantee absolute protection of your data.

6. Your Rights

You may:

Request access to or correction of your personal data.

Request deletion of your data where legally permitted.

Withdraw consent to receive marketing communications at any time.

To exercise these rights, contact us at [email protected] or 289-768-4984.

7. Children’s Privacy

Our website and services are intended for individuals aged 16 and older. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will always include the “Last Updated” date. Your continued use of our website or services indicates your acceptance of any changes.

9. Contact Us

Rcuts Barbershop
453 Concession St, Hamilton, ON L9A 1C1
Phone: 289-768-4984
Email: [email protected]
Website: rcutsbarbershop.com